consumer engagement

Health plan members want transparency, ease of use and to be part of the process, says Rita Sharma, chief product officer at Pager Health.

The acquisition will combine the companies' offerings aimed at helping drive customer engagement by elevating consumer experiences and operational efficiencies.  

Health insurers need to make a change fast, according to a new report from investment firm the Psilos Group.

Although one third of consumers who own wearable devices stop using them within six months, the rate of adoption of smart wearable technology has increased, according to a survey of 1,700 device owners from Cambridge, Massachusetts-based Endeavour Partners.