J.D. Power
Eric McCready, director of digital solutions at J.D. Power, told MobiHealthNews that health insurance companies should learn from other industries' use of digital properties.
A J.D. Power study indicates patients are more satisfied with payer-provided telehealth offerings and less pleased with direct-to-consumer telehealth providers compared to a year ago.
Christopher Lis, managing director of global healthcare intelligence at J.D. Power, discusses the recent primary care deals by Amazon and CVS Health.
Although investment slowed for startups, leaders noted several big deals in digital health, particularly among retail players.
The year was plagued by layoffs, slowing investments and an increased need for companies to prove their market value.
The execs spotlight the year's rise of home healthcare, drop in digital health investment and expanded use of AI, in addition to the value of virtual care.
A J.D. Power study indicates telehealth is the preferred method among consumers for receiving certain types of medical care.