patient engagement
Customer service representatives interacting with a patient with a $500 balance who can only pay $50, should use that data to give that patient the option to set up 10 payments of $50, says Casey Williams, senior VP of patient engagement at RevSpring.
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AI tools can personalize patients' searches for providers, but Kyruus Health's Gen Conlin believes nurse informaticists' ability to ensure tool accessibility and accuracy are vital to ensuring patients find the right care.
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Dr. Sarah Hoffe, interim GI oncology chair at Moffitt Cancer Center, says telemedicine platforms and other technologies help ease nurse burnout, boost patient adherence and enable focused, personalized patient connections.
The two organizations will collaborate to accelerate the company's growth and enhance proactive care and management of chronic diseases.
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Most Americans own smartphones that can connect to telehealth platforms, and SoNE Health's chief information officer, Renee Broadbent, says virtual visits for wellness screenings and tests can help decrease emergency room usage.
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Banner Health's "Text the CEO" initiative allowing patients and families to give leaders their feedback in real time has helped improve patient satisfaction, according to senior digital product manager Amy Adashek-Pinn.
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Dan Shields, CEO of digital medicine at Ochsner Health, says the health system has succeeded in engaging populations often considered resistant to technology by providing patients with simple tools and education on how to use them.
Hippocratic AI's generative AI healthcare agents will be deployed across United Arab Emirates-based Burjeel Holding's healthcare network.
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The pandemic highlighted nurses' importance for care delivery, but Mary Joy Garcia-Dia, NewYork-Presbyterian Hospital's program director of nursing informatics, calls on leaders to do more to advocate for nurses and help them stay resilient.
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Aaron Sheedy, Xealth COO, and Ed Mitchell, Advocate Health's director of strategic partnerships, discuss technologies that can strengthen clinician-patient relationships and empower patients to participate in their care.