Virtual Care Forum
Experts emphasized the value of proactive approaches, meaningful interactions and seamless connections to human support while using AI-enabled chatbots in healthcare.
Experts shared insights into leadership and management strategies for change, with a focus on mindset shifts and care-model modifications that can enhance patient experience and safety.
Experts discussed new emergency department models using telemedicine to build trust in virtual healthcare environments and public-private sector collaboration.
Various factors around ROI on virtual tech should be considered before implementation, such as billing revenue, increased efficiency, downstream revenue and improved outcomes, said experts at the HIMSS24 preconference Virtual Care Forum.
HIMSS24
At HIMSS24 preconference Virtual Care Forum, Stanford Healthcare representatives discussed the care system's implementation of a virtual fast track program in its emergency department.