Quality Care

Although some patients and clinicians are hesitant to accept the use of AI in behavioral health, Dr. Colin Banas, DrFirst's chief medical officer, says AI can help customize outreach messages and educate patients about medication.

The pandemic highlighted nurses' importance for care delivery, but Mary Joy Garcia-Dia, NewYork-Presbyterian Hospital's program director of nursing informatics, calls on leaders to do more to advocate for nurses and help them stay resilient.

The lack of a strong set of AI-specific regulation in the U.S. allows innovation to happen quickly, but that also requires companies to be transparent and for the industry to take responsibility for its own actions, says Mika Newton, CEO of xCures.  

The report said the technology has helped reduce clinician burnout while improving documentation quality and the patient experience.

According to Julia Zarb, Blue x Blue CEO and founder, embracing complexity, developing strong analytical skills and understanding common sensibilities and values can help newcomers succeed in the health IT field.

Also, South Korean medical AI companies JLK and Coreline Soft announced recent regulatory approvals in Japan and the United States.

The company, spun out of MIT and backed by Define Ventures, GV and Flare Capital Partners, was founded by veteran AI and clinical leaders from MIT, Harvard, Microsoft and Google.

Health plan members want transparency, ease of use and to be part of the process, says Rita Sharma, chief product officer at Pager Health.

Elizabeth Regan, professor at the University of South Carolina and a 2025 HIMSS Changemaker award recipient, says hospitals that embrace technology to engage the entire healthcare system can truly transform care.  

The company will use the funds to expand its presence across the U.S. health market and enhance its AI technology and platform.