Operations

Generative AI tools can aid non-analyst healthcare staff in gleaning insights from data, but Bruno Lempernesse, MDClone's president, recommends defining guardrails for these tools' use to build trust and protect patient privacy.

Karly Rowe, interim president of Inovalon's provider business unit, talks about how vendor support and partnership can keep organizations running and serving patients when cyber incidents like the Change Healthcare attack happen.

Health IT success is achieved by ensuring data is relevant and timely and developing insights that people need and assuring those insights are reaching people, says Ardent Health's chief digital and transformation officer Anika Gardenhire, RN.

Lee Kim, senior principal of cybersecurity and privacy at HIMSS, says she believes strong governance and psychology-based training can help healthcare organizations combat social engineering cyberattacks that exploit workers' instinct to help.

Health Catalyst's Cathy Menkiena says that serving on HIMSS committees at the state and national levels let her learn from and network with other professionals as she transitioned from nurse to healthcare IT leader.

Peter Shen, North America head of digital and automation at Siemens Healthineers, believes many clinicians don't use AI algorithms either because they don't understand how they work or because very few AI tools receive reimbursement.

Bob Dichter, founder and career coach at Phoenix Rising Career Services, recommends that newcomers to the industry determine how their knowledge and experience can apply to healthcare IT and articulate their value clearly.

Debra Beauregard of Rady Children's Health says aligning new technology with a hospital's strategic priorities and ensuring that clinicians understand the digital road map are essential to making hospitals smarter.

Panelists and attendees, including the director of innovation at Northwestern Medicine and director of medical intelligence and innovation at Rady Children's Health, reflect on presentations and discussions had at the Preconference Forum.

According to Anne Snowdon, chief scientific research officer at HIMSS, hospitals wishing to implement AI require sufficient IT infrastructure, strong leadership and governance frameworks, and talented staff who can use the tools safely.