Operations

While the First Databank's tool already delivers EHR-based clinical decision support, it now offers more personalized guidance when lab results reveal a medication-related problem, says Virginia Halsey, the company's SVP of strategy.

Elsie Gori, nursing informatics specialist at Lone Star Communications, talks about how joining HIMSS as a graduate student in need of a scholarship led her to advocate for rural health equity.

The new personalized education, guidance and support service is available at $0 cost to eligible customers.

When it comes to claims review, AI allows things to be done much faster than humans with less errors, says Christine Stetler, AVP of Solution Engineering at MedeAnalytics.

While AI can perform complex tasks such as reading EHR screens and recommending ways to optimize processes, NYU Langone Health System's Dr. Jonah Feldman says it can't replace physicians' knowledge and training.

As healthcare organizations seek to increase patients' technology adoption, Natasha Ramontal, HIMSS senior digital health strategist, recommends leveraging existing tools like portals to offer a "one-stop shop" for services.

Healthcare leaders and clinical informaticists can help decide which digital tools are most useful and accessible for patients without being overwhelming, says Whende Carroll, clinical informatics advisor at HIMSS.

Dr. Min-Che Tung, chief superintendent at Tungs' Taichung MetroHarbor Hospital, discusses the country's international medical transfer services for critical care patients and how the health system accomplished Stage 7 EMRAM validation.

Successful documentation improvements require collaboration and frontline nurses to be engaged in the decision-making process to drive change and meaningful improvement, says NYU Langone Health's Denise Dauterman and Deborah Jacques.

The New York-based company posted a net loss of $1 billion, or $5.87 per share, causing its stock price to fall around 15%.