patient experience

Houston Methodist Hospital is using text messaging, voice technology and generative AI predictive analytics to drive patient-centered care.    

Julie Rish, associate chief improvement officer of design at the Cleveland Clinic, explains how human-centered design could help healthcare organizations create digital tools that ensure the end user — the patient — is kept at the center.

Patients should be the focus, but developers need to consider the entire healthcare ecosystem too – including physicians and healthcare workers, said panelists at HIMSS23.

At HIMSS23, panelists discuss how providers can boost transparency and patient trust in the healthcare system.

Medicare Advantage plans need to offer an array of choices to meet the overall health needs of members.

Speakers at HIMSS22's Patient Experience Forum discuss the future of the caregiver and patient experience. 

Polish-based Docplanner steps up expansion plans in Germany.

Clinic to Cloud, a Sydney-based clinical and practice management software provider, has revamped its Patient Portal to improve patient experience.

Cancer survivor and patient advocate Matthew Zachary breaks down problems in today's healthcare system, their causes, and potential solutions.

Dr. Anthony Orsini and Dr. Tanganyika Barnes discuss their novel training method for caregivers, and how they've adapted it in the age of COVID-19.